Help Centre

Find Answers Here

What should I prepare for my initial consultation?

A Continence Assessment involves a review of the person's bladder and bowel function. Your consultant will ask questions about what you eat and drink, how often you go to the toilet, whether you have any incontinence (bladder or bowel, day or night) and most importantly for your NDIS funding, WHAT CONTINENCE PRODUCTS you require as part of your NDIS plan (consumables). A list of the continence products you currently use will be helpful. This may include pads, nappies or pull-ups, wipes, skincare products, bedding protection and washable underwear or swimwear. A list of your medical conditions and medications would also be helpful.

How can I start working with you?

Please complete my online referral form and we will contact you to book your initial continence assessment. The initial assessment takes around one hour and can be provided face to face (in Ballarat and surrounding areas) or via Telehealth (Australia wide). Following the initial assessment a report will be provided to you or your plan nominee, which will include a plan with recommendations and a quote for any continence products you require. If ongoing continence support is required then this will be recommended in the care plan and follow-up reviews can be booked.

Do you offer group consultations or workshops?

What costs are involved?

Continence Assessments are funded by your NDIS plan, as per the NDIS Pricing Arrangements and Price Limits. The initial assessment cost is 5-8 hours (one hour for the assessment plus extra time allocated for writing of reports, product trials and provision of product quotes. Ongoing Continence Therapy/Support may be recommended and will be charged in half-one hour allotments, as per the recommended NDIS hourly rate for a Clinical Nurse Consultant. 

Funds can be utilised from either your Capacity Building - Improved Daily Living, or Core - Assistance with Daily Life. 

Please contact The Continence Coach with any other funding enquiries you may have